Sedao Technical Support
Sedao technical support is provided
- Via our web site using our technical support questions page
- From your Sedao reseller
- Via email from our technical support staff (first 30 days free then subject to having a valid support contract)
- Via phone from our technical support staff (subject to having a valid phone support contract)
Customer experiencing technical difficulties should ensure that they have downloaded the latest software releases, to ensure any issues have not been fixed in latest releases, before contacting Sedao or your reseller.
Before purchasing an email support contract, which entitles you 12 months of unlimited email support (from one designated member of your staff), please check with your reseller to ensure they don’t already include this or any other service level agreement as part of their service.