Digital Signage from the experts

• Digital Signage Software
• Digital SignageSite Licences
• Digital Signage Applications
• Digital Sinage Hardware Players
• Digital Signage Services
• Latest Digital Sigange News
• Contact Sedao
• Login Area

• Software
  • ImageFlyer
  • QuickChange PROject
  • BackgroundMaker
  • ContentManager
  • RollerWriter
  • RSSWriter
  • SWEP
  • SWEP NEC SBPC
• Licences
  • Secondary School Licences
  • Primary School Licences
  • Single Use Licences
• Hardware
  • SWEP HD+
  • SWEP TS
  • SWEP V
  • Obsolete Units
• Services
  • FREE Digital Signage Consultancy
  • Design Service
  • Remote Training
  • Onsite Training
  • Sedao Technical Support
• Sectors
  • Primary Schools
  • Secondary Schools
  • GP Surgeries
  • Corporate
• Technical Support
  • FAQ's
  • Request Support
• Contact Sedao
  • Request Digital Signage Demo
  • Contact Sedao
• Latest News
  • News Stories Index
  • Digital Signage Blog
• Sedao Information
  • Who are Sedao?
  • Why Choose Sedao?
  • Why Sedao Products Work
  • What is Digital Signage?
• Login Area
  • Login
  • Create an Account
  • Trial Software
  • Software Upgrades
  • User Manuals
  • Useful Files

Request support from Sedao

If you are having a problem with a Sedao product and believe that you require technical support then please fill out the form below and you will be issued with an email support ticket.

Before requesting a support ticket please check our faq’s to see if your query is answered here - Click here for our FAQ's

If you believe that your unit needs to be returned as an RMA then please fill out this form and someone from the Sedao office will contact you to talk you though the RMA process, any units that are sent back without our prior knowledge and the correct forms being completed may result in a delay with the unit being processed.

Personal Details

*Your Name:
*Your Email:
*Your Telephone:
Company Name:
Installation Address:
Who you purchased from (if known):
When was item purchased (if known):

Technical Issue Details

Issue Type: -- Please Select Issue Type -- I am having a problem with a Sedao software I am having problem with Sedao hardware I've lost my license key
Product: -- Please Select Product -- RSS Writer ImageFlyer QuickChange PROject RollerWriter Content Manager ImageFlyer Archiver QuickChange BackgroundMaker SWEP Software Other Sedao Software ---------------- SWEP V (hardware player) SWEP HD+ (hardware player) SWEP TS (hardware player) SAM Player Other Sedao hardware player Other Software or Operating System component
Software Version:
Hardware Serial Number:
Severity: -- Please Select Severity Level -- Low – I can work around the problem Medium – Issue is difficult to work around High – Issue has direct impact on business Critical – The issue relates to a total failure Feedback – I do not require a response
Problem Description:
Steps to Reproduce:
Expected Result:
Actual Result:
I have already tried these solutions:

* = Required field